Supportive Care Coalition: Person to Person: Making Connections that Heal

How is it that some health care professionals seem to naturally connect with patients and families, while others never seem able to relate in that special way? Person to Person helps take the mystery out of those interactions and shows how to make every interaction more satisfying for patients and professionals. These tools illuminate the strategies used by skilled communicators and describe how they can be learned and taught. (To order the workbook and companion video tape [$15.00 + $3.20 shipping], e-mail Carol River.

Person to Person: Making Connections that Heal (pdf). If you do not have Acrobat Reader installed on your computer, please click here and download the software now.